About this documentThis guide describes the installation and testing procedures for the Touchstone Multi-Line Telephony Modem models (TM508 and TM512)
xTouchstone Telephony Release 5 Standard 1.2 Mar 2007be disposed as unsorted municipal waste, but rather collected sepa-rately and disposed of in acco
TM508/TM512 Installation Guide Release 5 Standard 1.2 Mar 200711 Planning theInstallationUse this chapter to plan the Telephony Modem installation.Env
2Touchstone Telephony Release 5 Standard 1.2 Mar 2007Power RequirementsThe Telephony Modem can use either 120V AC power or 48V DC power. Maximum power
3TM508/TM512 Installation Guide Release 5 Standard 1.2 Mar 2007The following diagram shows the location of the DC connector.
4Touchstone Telephony Release 5 Standard 1.2 Mar 2007Telephony RequirementsEach telephone line supports copper wire loop lengths of up to 128¾, equiva
5TM508/TM512 Installation Guide Release 5 Standard 1.2 Mar 2007Telephony Modem AccessoriesARRIS provides optional accessories for the multi-line Telep
6Touchstone Telephony Release 5 Standard 1.2 Mar 2007Battery Backup Power SupplyThe battery backup power supply kit, order number 718115K, is based on
TM508/TM512 Installation Guide Release 5 Standard 1.2 Mar 200722 Installing theTelephony ModemUse this chapter to install the Telephony Modem.
8Touchstone Telephony Release 5 Standard 1.2 Mar 2007Cable and Connector PinoutsTelephone Connector PinoutsThe Telephone connector provides 8 or 12 li
9TM508/TM512 Installation Guide Release 5 Standard 1.2 Mar 2007work management agent. The following diagram shows the Telemetry block and the contacts
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10Touchstone Telephony Release 5 Standard 1.2 Mar 2007Inspecting and Unpacking the Telephony ModemUse this procedure to ensure the Telephony Modem pac
11TM508/TM512 Installation Guide Release 5 Standard 1.2 Mar 20072 If the package is undamaged, open the box at the top.3 Lift the Telephony Modem bag
12Touchstone Telephony Release 5 Standard 1.2 Mar 2007Rack-Mounting the ChassisUse this procedure to mount the Telephony Modem in a 19-inch rack.Note:
13TM508/TM512 Installation Guide Release 5 Standard 1.2 Mar 2007Wall-Mounting the ChassisUse this procedure to mount the Telephony Modem on a wall or
14Touchstone Telephony Release 5 Standard 1.2 Mar 2007Using the Mounting HolesFollow these steps to wall-mount the Telephony Modem using the holes on
15TM508/TM512 Installation Guide Release 5 Standard 1.2 Mar 2007Installing the Punch-Block KitUse this procedure to install the ARRIS punch-block kit
16Touchstone Telephony Release 5 Standard 1.2 Mar 2007Additional Items The following additional items are required, but not supplied, depend-ing on th
17TM508/TM512 Installation Guide Release 5 Standard 1.2 Mar 20075 Tighten the screws to firmly hold the punch-down block against the mounting surface.
18Touchstone Telephony Release 5 Standard 1.2 Mar 2007Connecting CablesUse this procedure to connect the Telephony Modem to power and net-works.Rear P
19TM508/TM512 Installation Guide Release 5 Standard 1.2 Mar 2007If the Telephony Modem is intended to provide data services, Ethernet lines from subsc
TM508/TM512 Installation Guide Release 5 Standard 1.2 Mar 2007iiiPublication historyMarch 2007Release 5 Standard 1.2 version of this document.February
20Touchstone Telephony Release 5 Standard 1.2 Mar 2007and secure with the Velcro strap (see below). Connect the other end to the Telephone jack on the
21TM508/TM512 Installation Guide Release 5 Standard 1.2 Mar 2007Installing the Battery Backup Power SupplyUse this procedure to mount and connect the
22Touchstone Telephony Release 5 Standard 1.2 Mar 2007• To mount the power supply on drywall, you need two drywall anchors.• To mount the power supply
23TM508/TM512 Installation Guide Release 5 Standard 1.2 Mar 20074 Drive the screws or drywall anchors into the mounting surface as appropriate. Leave
24Touchstone Telephony Release 5 Standard 1.2 Mar 20072 Connect the AC and DC/telemetry cables as shown below.3 Install the power supply cover.AC Cabl
25TM508/TM512 Installation Guide Release 5 Standard 1.2 Mar 20074 Connect the DC/telemetry cable to the Telephony Modem as shown below.1 (white wire)
26Touchstone Telephony Release 5 Standard 1.2 Mar 2007
TM508/TM512 Installation Guide Release 5 Standard 1.2 Mar 200733 TroubleshootingInformationThis chapter describes troubleshooting features.Troubleshoo
28Touchstone Telephony Release 5 Standard 1.2 Mar 2007Patterns: Normal OperationThe following table shows LED patterns for the Telephony Modem during
29TM508/TM512 Installation Guide Release 5 Standard 1.2 Mar 2007Patterns: Startup SequenceThe following tables show LED patterns for the Telephony Mod
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Touchstone® TM508/TM512Telephony Modem Installation Guide 2006-2007 ARRISAll rights reservedAll information contained in this document is subject to
TM508/TM512 Installation Guide Release 5 Standard 1.2 Mar 2007vContentsAbout this Document viiSafety Requirements viiRadio Frequency Emissions and Imm
vi Touchstone Telephony Release 5 Standard 1.2 Mar 2007Connecting the Cables 23Troubleshooting Information 27Troubleshooting Interfaces 27Front Pane
TM508/TM512 Installation Guide Release 5 Standard 1.2 Mar 2007About this DocumentThis guide describes the installation and testing procedures for the
viiiTouchstone Telephony Release 5 Standard 1.2 Mar 2007Do not locate the equipment within 6 feet (1.9 m) of a flame or ignition source (i.e. heat reg
ixTM508/TM512 Installation Guide Release 5 Standard 1.2 Mar 2007reception, which can be determined by turning the equipment off and on, the user is en
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