Touchstone TG2472 Telephony Gateway User Guide Release 24 STANDARD 1.1 January 2015
Chapter 3 Getting Started About Your New Telephony Gateway The Touchstone TG2472 Telephony Gateway is DOCSIS compliant with the following features:
Chapter 3: Getting Started Items You Need If you are installing the Telephony Gateway yourself, make sure you have the following items on hand before
Chapter 3: Getting Started Note: A splitter effectively cuts the signal in half and sends each half to its two outputs. Using several splitters in
Chapter 3: Getting Started Ethernet: Gig-E (1000BaseT) Windows Windows XP , Windows Vista, Windows 7, or Windows 8. A supported Ethernet or wir
Chapter 3: Getting Started What about Security Having a high-speed, always-on connection to the Internet requires a certain amount of responsibility
Chapter 3: Getting Started The Telephony Gateway package comes with one 4-foot (1.2m) Ethernet cable (the connectors look like wide telephone connect
Chapter 4 Battery Installation and Removal Introduction The TG2472 Telephony Gateway supports a Lithium-Ion backup battery to provide continued telep
Chapter 4: Battery Installation and Removal Your cable company may include a backup battery with your Telephony Gateway. You can order any of the bat
Chapter 4: Battery Installation and Removal 1 - Battery Slots 2 - Battery Guides Note: Batteries will not insert completely into the Telephony Gate
Chapter 4: Battery Installation and Removal 1. Press down and pull back on the latch holding the battery door (on the bottom of the Telephony Gatewa
Touchstone TG2472 Telephony Gateway User Guide Release 24 STANDARD 1.1 ARRIS Copyrights and Trademarks ©ARRIS Enterprises, Inc. 2015 All rights rese
Chapter 4: Battery Installation and Removal 3. Push the battery pack into the bay until it latches into place. If you are taking the battery out of
Chapter 5 Installing and Connecting your Telephony Gateway Before you start, make sure that: You have contacted your cable company and verified th
Chapter 5: Installing and Connecting your Telephony Gateway Front Panel The front of the Telephony Gateway has the following indicators. 1. WPS Bu
Chapter 5: Installing and Connecting your Telephony Gateway Rear Panel The rear of the Telephony Gateway has the following connectors and controls.
Chapter 5: Installing and Connecting your Telephony Gateway Is a cable jack available? For best performance, keep the number of splitters between
Chapter 5: Installing and Connecting your Telephony Gateway Connecting the Telephony Gateway WARNING Risk of injury or equipment damage Connecting
Chapter 5: Installing and Connecting your Telephony Gateway 3. Connect one end of the Ethernet cable to any Ethernet port on the back of the Telepho
Chapter 5: Installing and Connecting your Telephony Gateway Accessing the Configuration Interface Follow these steps to access the configuration inte
Chapter 5: Installing and Connecting your Telephony Gateway Linux: open a shell window and type /sbin/ifconfig (and press Enter). The wireless interf
Chapter 5: Installing and Connecting your Telephony Gateway Add Keyword Filter Dialog Box Add Web Site Filter Dialog Box Adding a Keyword or Web Si
Table of Contents Chapter 1. Overview ... 5 Introduction ...
Chapter 6 Configuring Your Ethernet Connection If your computer is equipped with a LAN card providing an Ethernet connection, you may have to configu
Chapter 6: Configuring Your Ethernet Connection 2. Double-click the local area connection to be used for your device’s network connection. The Local
Chapter 6: Configuring Your Ethernet Connection 5. Click Properties to open the Properties window. 6. Select Internet Protocol Version 4 (TCP/IPv4)
Chapter 7 Using the Telephony Gateway This chapter describes the controls and features available on the Telephony Gateway, and covers basic troublesh
Chapter 7: Using the Telephony Gateway 1. WPS Button/LED 2. Power 3. US/DS 4. Online 5. 2.4 GHz WiFi 6. 5 GHz Wi-Fi 7. Tel 1 8. Tel 2 9. Battery 10.
Chapter 7: Using the Telephony Gateway Patterns: Normal Operation (WAN and Battery) The following table shows light patterns during normal operation.
Chapter 7: Using the Telephony Gateway Cable Modem Startup Sequence US/DS Online Description Slow Flash (1/second) Off Downstream acquisition
Chapter 7: Using the Telephony Gateway 1. Reset button 2. USB 3. Tel 1 4. Tel 2 5. Ethernet (1 - 4) 6. Cable 7. Power Resetting the Router to F
Chapter 8 Troubleshooting The Telephony Gateway is plugged in, but the Power light is Off Check all power connections. Is the power cord plugged in f
Chapter 8: Troubleshooting Does your connection utility discover your wireless LAN? If you turned off “Broadcast SSID” you need to manually enter the
Making Your Parental Control Settings ... 28 Chapter 6. Configuring Your Ethernet Connection ..
Chapter 8: Troubleshooting • If so, try a different phone. Make sure the new phone is a working phone. • If a known good phone is used and you stil
Glossary A Amp-Hour A measure of battery capacity. For example, a 1.0Ah battery can nominally supply one Ampere of current for one hour. C Categor
network from the Internet. The TG2472 provides a built-in firewall. G Gateway The device, usually a router, that connects devices on a given IP su
RJ-45 A standard 8-conductor modular connector, commonly used on Ethernet cable. An RJ-45 connector looks like a wide RJ-11 (telephone) connector.
Touchstone TG2472 Telephony Gateway User Guide Corporate Headquarters ARRIS
Chapter 1 Overview Introduction Get ready to experience the Internet’s express lane! Whether you’re checking out streaming media, downloading new sof
Chapter 1: Overview Installation is simple and your cable company will provide assistance to you for any special requirements. Getting Support If
Chapter 2 Safety Requirements The ARRIS Telephony Gateway complies with the applicable requirements for performance, construction, labeling, and info
Chapter 2: Safety Requirements The shield of the coaxial cable must be connected to earth (grounded) at the entrance to the building in accordance
Chapter 2: Safety Requirements RF Exposure This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This
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